FAQ's

Sign in to be taken automatically to your dashboard and click on My Account on the left side of the dashboard page or, if already signed in, click on your name at the top right of the webpage and select My Account.

My Account will allow you to manage the information in your account. Your account verification details (account number and account pin) are also shown. These may be used to confirm your identity when communicating with HeliTrader personnel.

You can also complete your company’s information to add it to the HeliTrader company directory by clicking on Add my company. Once you have added your company, the details can be managed by clicking on My Company in the list on the left of the Dashboard page.

The account number and pin may be used to confirm your identity when communicating with HeliTrader personnel.

Sign in to be taken automatically to your dashboard or, if already signed in, click on your name at the top right of the webpage and select My Account to display your account number and account pin. You can also access My Account while in your Dashboard.

To use the alert email notification, you must be registered with HeliTrader.

NOTE: You must be registered to create and manage alert notifications.

Users can easily create and manage alerts based on manufacturer and model(s) using either the “Filter Options” menu or the user “Dashboard.”

To create alerts using “Filter Options,” users may select one or more manufacturer and any number of corresponding models currently in inventory from the menu. Once selections are complete, the filter results can be saved as an alert by clicking “Apply Filter(s)” and then “Save results to alerts.” Users will then also be able to see current listings that match their applied filter(s).

To manage or create alerts using the “Dashboard,” select “Alerts and Emails.” Next, select one manufacturer (OEM) and applicable rotorcraft models. Lastly, click “Save Alert Settings” to save the new alert. Any saved alerts, including those created from “Filter Options,” will now be listed, and current listings matching each alert can also be viewed. Users can easily edit or remove saved alerts if they wish

There are two ways to unsubscribe from alerts:

 1.  All alerts from HeliTrader have an “Unsubscribe” link. Simply click on the unsubscribe link and follow the steps; or
 2.  Go to your Dashboard to manage your alerts.

Alerts will be emailed to users every Monday, so long as new listings meeting their specified alert criteria have been listed since the previous Monday. To reduce the number of emails that users receive, multiple new listings will be combined into one alert. For example, alerts for Airbus H125, H130, and Sikorsky S76C+ models would be included in one alert rather than three separate alerts.

Sign in to be taken automatically to your dashboard, and click on “My Company” on the left side of the dashboard page. If already signed in, click on your name at the top right of the webpage and select “My Company.”

Scroll down on the page until you find the “+ Add new location” button. Click on that and enter the information for the new location. Once complete, click on the “Add This Location” button. The new location will now be visible.

Sign in to be taken automatically to your dashboard, and click on “My Company” on the left side of the dashboard page. If already signed in, click on your name at the top right of the webpage and select “My Company.”

Look for the field “Additional Contact Emails”. Enter the email of the additional contact and press the ENTER key to load the additional contact. When finished adding additional contact emails, click on “Update My Company Details” to save them in your company profile.

Sign in to be taken automatically to your Dashboard and click on “My Account,” or, if already signed in, click on your name at the top right of the webpage and select “My Account.”

Click “Add My Company” to complete your company’s information, including a company logo and bio. Company information can be managed by clicking on “My Company” in the list on the left of the Dashboard page.

Sign in to be taken automatically to your Dashboard and click on “My Company,” or, if already signed in, click on your name at the top right of the webpage and select “My Company.” You can then manage your company information.

Sign in to be taken automatically to your dashboard, and click on “My Company” on the left side of the dashboard page. If already signed in, click on your name at the top right of the webpage and select “My Company.”

Scroll down on the page until you find the list of company locations. Click on the “Remove” button to remove the location or click on the “Edit” button to edit the information on the company location. After editing a location, click on the “Update Location” button

Sign in to be taken automatically to your Dashboard or, if already signed in, click on your name at the top right of the webpage and select “Dashboard.”

Click on the “Listings” button on the left side of the page. All of your active and inactive listings are shown in order of date uploaded.

Your listings can be edited, removed, made active, made inactive, made premium, or made standard.

The number of active listings cannot be more than the number of listings in the package you selected. The number of premium listings cannot be more than the number of premium upgrades purchased.

Sign in to be taken automatically to your Dashboard or, if already signed in, click on your name at the top right of the webpage and select “Dashboard.”

A list of items will be displayed on the left side of the webpage:
 • “Listings” shows all active and inactive listings under your name or company.
 • “Favorites” shows all listings that you have chosen to be a favorite.
 • “Alerts and Emails” allows you to manage your alerts and emails.
 • “My Account” allows you to manage the information in your account.
 • “My Company” allows you to manage information about your company. This is only visible if you have added your company information.

Sign in to be taken automatically to your Dashboard or, if already signed in, click on your name at the top right of the webpage and select “Dashboard.” Either option will take you to “My Listings.” All of your active and inactive listings are shown in order of date uploaded.

Sign in to be taken automatically to your Dashboard or, if already signed in, click on your name at the top right of the webpage and select “Dashboard.”

Click on the "Favorites" button on the left side of the page. If you have favorite listings, they will be shown there in order of date listed.

If you wish to remove a favorite while in Favorite Listings, click on the trash can icon on the listing you want to unfavorite. If you are viewing the listings while not in your dashboard, find the listing you want to unfavorite and can click on the greyed-out heart icon to remove the favorite.

All basic helicopter listings are FREE of charge and you can list as many as you want! The only requirement is a HeliTrader account.

Looking for additional support in creating and managing your listings? A personal HeliTrader Assistant is just what you need. Please contact us at [email protected] to request further information.

Use an eye-catching cover photo, make use of all ten spots for pictures and videos to be placed, use effective photos that highlight the strong points of your helicopter, use videos to show details more in depth, fill out all the boxes of information that are provided, provide a strong description of your helicopter. Check out these articles on creating effective listings
 • How to create an enticing helicopter listing
 • Tips to create better listing photos
 • Five tips for writing a listing that will get noticed

You can also showcase a listing with the purchase of a premium upgrade. Premium listings are highlighted, are returned first in search results and are showcased in HeliTrader Weekly.

Each listing card has a “Compare” button. Click the “Compare” button on up to four listings to add them to the compare queue. The “Compare” button for each helicopter that is added to the queue will now be grey. The number of aircraft in the compare queue will be displayed near the top of the website window in the grey bar. For example, after selecting three listings to compare, “Compare Listings (3/4)” will be displayed.

Click “Compare Listings” and the compare window will open. All information fields for the compared listing are shown. Fields with a dropdown arrow can be expanded to see more information.

To remove a listing from the compare queue, either click on the grey “Compare” button for the listing you no longer want included, or remove it by clicking the “X” on the helicopter in the compare listings window.

Click on the “Add New Listing” link at the top right of the webpage. If you are already signed in, you will be taken to the first screen of the “Add New Listing” page. If you do not have a listing account with HeliTrader, you will need to submit additional account information before you can start a listing.

Complete as many of the fields as possible on each of the four pages. After completing each page, click the “NEXT” button at the bottom of the page. Note: the first page has mandatory fields that must be completed before you can go to the next page. The last page is where pictures, video, and PDF files can be uploaded.

Use an eye-catching cover photo, make use of all ten spots for pictures and videos to be placed, use effective photos that highlight the strong points of your helicopter, use videos to show details more in depth, fill out all the boxes of information that are provided, provide a strong description of your helicopter. Check out these articles on creating effective listings
 • How to create an enticing helicopter listing
 • Tips to create better listing photos
 • Five tips for writing a listing that will get noticed

You can also showcase a listing with the purchase of a premium upgrade. Premium listings are highlighted, are returned first in search results and are showcased in HeliTrader Weekly.

Should you need to return to a previous page, click the “PREVIOUS” button at the bottom of the page.

As some fields and pages are completed, a preview of the listing is shown on the right side of the webpage.

Once you have reached the last screen, the listing can be submitted to the website by clicking the “Submit” button at the bottom right side of the page. A spinning HeliTrader logo will be visible while the listing is being uploaded. Once the listing upload is completed, you will be taken to “My Listings.”

Sign in to be taken automatically to your Dashboard or, if already signed in, click on your name at the top right of the webpage and select “Dashboard.” Either option will take you to “My Listings.”

Each listing has an “Edit” and “Remove” button. Clicking the “Edit” button opens the original listing window where information previously entered can be reviewed and edited. Make any changes required, and submit the revised listing.

If you do not want to keep the changes made and you have not clicked “Submit” yet, navigate to any other window on the website and the revisions will not be made.

The “Remove” button is used to remove a listing from the website. When you click “Remove,” a window will pop up with options for why you want to remove the listing. Select the reason for removing the listing. If you select the “Sold” option, the listing will be displayed for seven days with a “SOLD” banner on it. After seven days, the listing will no longer be visible on the website; however, it will remain in your “Inactive” list for six months before being permanently deleted.

Sign in to be taken automatically to your Dashboard or, if already signed in, click on your name at the top right of the webpage and select “Dashboard.” Either option will take you to “My Listings.”

Each listing has an “Edit” and a “Remove” button. The “Remove” button is used to remove a listing from the website. When you click “Remove,” a window will pop up with options for why you want to remove the listing. Select the reason for removing the listing. If you choose the “Sold” option, the listing will be displayed for seven days with a “SOLD” banner on it. After seven days, the listing will not be visible on the website; however, it will remain in your “Inactive” list for six months before being permanently deleted.

Click on the listing card of the listing you wish to share. The full listing page will open and an index of different platforms for sharing will be visible on the right side of the window. Select the appropriate platform to share the listing.

Listings can be made inactive or active at any time. Active listings are visible to the public, while inactive listings are not.

You may have a reason to temporarily remove a listing from public viewing, but don’t want to delete it. Go to “My Listings” in your Dashboard, find the listing you want to change, and simply toggle the “Active” button to “Inactive” on the listing and it will be removed from public viewing. The inactive listing will remain in “My Listings.”

Any listing that is changed to indicate that the aircraft has been sold will be automatically changed to “Inactive” after seven days.

Inactive listings will be permanently deleted after six months.

To make an inactive listing active again, toggle the “Inactive” button to “Active.” Note: the total number of active listings cannot exceed the number of listings allowed in your subscription package.

Go to your dashboard to see your listings. Each listing has a yellow button labeled “Add Premium Time”. Click on this button. If you have Premium Listing time available, you will be prompted to select how many months of premium to applyto the listing.

An “Add Premium Time” window will pop up. Select the number of months you want the listing upgraded to Premium. The upgrade expiry date and time are shown in this window. After clicking on the submit button, the listing will be upgraded. The listing card color will be changed to a dark background.

Once a premium has been applied to a listing, it cannot be used on another listing. Repeat this for each listing you want to upgrade. Unused grades do not expire and can be used at a later date.

If you have run out of premiums, you will be prompted to purchase more.

There are several ways to purchase a Premium Listing.

 1. Clicking on the “Add Premium Time” button that appears on each listing in your dashboard. If you have not purchased any Premium Listings or have run out of them, a pop-up window will appear directing you to purchase premium time.
 2. From your dashboard. Click on “Additional Options” to see the option to purchase Premium listings.
 3. On the homepage near the bottom in the “Premium Listings” window.

Premium listings are highlighted to stand out from regular listings for more exposure for a particular aircraft. Premium listings are also:

 • Returned first in search results.
 • Displayed in the HeliTrader Weekly email.

Click either the “Sign In” or “Add New Listing” buttons at the top of the page. Both options will take you to the log in page. Click the “Register Here” link to begin the registration process.

Once you have entered your email and name, click “Register.” A verification email will be sent to the email entered. The verification email will take you to the password page where you will enter your own password. Once this is completed, you will be registered.

It is not necessary to register if you only want to search through listings and contact sellers.

The benefits of registering with HeliTrader include:

1. For buyers
 a) Save favorite listings
 b) Compare listings
 c) Create custom alerts for aircraft that meet your specifications
 d) Auto complete contact forms

2. For sellers
 a) Easily create and manage your listings
 b) Include your company in the HeliTrader Company Directory, along with a company profile
 c) Include your company logo on each of your listing cards
 d) Save favorite listings
 e) Compare listings
 f) Create custom alerts for aircraft that meet your specifications
 g) Auto complete contact forms

The “Filter Options” window is visible on the homepage, the “All Listings” page, and beside the search results from a Quick Search. “Filter Options” allows for a more in-depth search based on manufacturer, model, purchase type, price, total time, and year of manufacture. Further search criteria can be found in “Additional Filters,” such as configuration, condition, company, and aircraft location. Once you have selected the criteria that you want to use to refine the search, click “Apply Filter(s)” to run the new search filter. To remove filters from a search, click “Reset Filters.”

There are two ways to search for aircraft: a quick search and an in-depth search.

The “Quick Search” can be found at the top of each webpage. Enter a specific model, manufacturer, registration number, serial number, or company name and click the “Search” button. Results matching the search criteria will be displayed.